Microsoft has released a new wave of Product Terms updates in April and May 2025, reflecting continued expansion into AI, secure connectivity, and vertical-specific solutions. In this article, we explore the most important changes and what they could mean for your organization.

Entra Licensing and Bandwidth Allocation

As organizations increasingly rely on VPNs and secure access, Microsoft clarified how it allocates bandwidth for Global Secure Access.

• Bandwidth depends on the number of licenses purchased, including:
  • Microsoft Entra ID P1
  • Microsoft Entra Internet Access
  • Microsoft Entra Suite
• Entra ID P1 is included within Microsoft EMS E3/E5, and by extension in most Microsoft 365 E3, E5, F1, F3, A3, and A5 plans.

🔗Learn more:

👉 Global Secure Access remote network connectivity – Global Secure Access | Microsoft Learn

👉 Remote Desktop Protocol bandwidth requirements Azure Virtual Desktop – Azure | Microsoft Learn

Microsoft Dragon Copilot – AI for Healthcare

Microsoft designed Dragon Copilot for healthcare providers to

• Capture and summarize clinician–patient interactions
• Assist with dictation and referrals

🚨Risk Consideration:

However, widespread use depends on legal and ethical clarity. Handling biometric data (e.g., voice recordings) requires explicit consent from both healthcare professionals and patients. Therefore, there are GDPR implications, and legal advice is recommended before rollout.

🔗Further reading:

👉 How do we process biometric data lawfully? | ICO

👉 What is Microsoft Dragon Copilot? | Microsoft Learn

Windows 10 ESU for Cloud PCs

To support organizations running legacy systems, Extended Security Updates (ESUs) are now available for Windows 10 running in the cloud—covering the entire support lifecycle.

🔗Read more:

👉 Lifecycle FAQ – Windows | Microsoft Learn

Microsoft Copilot for Sales: AI + CRM

Copilot for Sales integrates Microsoft AI capabilities into CRM systems—including Dynamics 365 and Salesforce—to boost productivity with minimal compliance risk.

• For example, it can summarize emails, generate sales insights, and draft messages
• As a result, it has a lower risk profile compared to AI in healthcare or legal contexts

🔗References:

👉 What’s New in Microsoft Copilot for Sales: April 2025

👉 Welcome to Microsoft 365 Copilot for Sales | Microsoft Learn

👉 Code of Conduct for Microsoft AI Services | Microsoft Learn

Windows 365 Frontline – Windows CPC OS

Microsoft’s new Cloud PC Operating System (Windows CPC) underpins Windows 365 Frontline, aimed at shared device environments and thin clients.

• In Dedicated Mode organiszations can provision up to 3 Cloud PCs per license, but only 1 may be used at a time
• Conversely, in Shared Mode, only 1 Cloud PC is provisioned per license, and although multiple users can access it, only one 1 user may do so at any given time.

👉 Introducing Windows CPC: Microsoft’s Bold Cloud-Based Operating System | Windows Forum

Other Product Terms Changes

Microsoft also made minor structural edits and clarifications across the site. Notably, the following caveat was added to some Microsoft 365 licensing terms:

“May not be available in all sales channels and geos. May require engaging with a Microsoft representative to place an order.”

How ITAA can help

Licensing and compliance need not be a burden. At ITAA, we specialise in interpreting Product Terms and translating them into cost-effective, compliance-aware, and strategic licensing solutions.

Need clarity?

Whether you are planning a renewal or adapting to a product change, our consultants can help you understand how these updates affect your current agreements, licensing plans, and future procurement —and how to turn them into an advantage.

Our 2025 Microsoft Product Terms Updates

Read the rest of our summaries on Microsoft Product Terms updates for 2025 here:

• January
• February
• March
• April & May

Robert Wright, Microsoft Consultant

Robert Wright is an ex-Microsoft auditor turned Licensing Consultant. He focuses on license compliance with a strong emphasis on cost-saving strategies. With a proven track record, he excels in optimizing licensing portfolios across various industries, particularly in the public sector.