Every ITAA SAM strategy starts with a baseline assessment.

Our specialists will take the time to understand your organization and gain a thorough appreciation of your people, processes and technology. This enables us to provide tailored guidance based on your wider business context and drivers.

• We will review the tools you currently use, the data you collect and store and determine your future requirements.
• We will look at your processes to see how you are managing your software.
• Finally, we will work with your people, identifying skills gaps and training needs

By tailoring this process to you, we’re able to provide a high-level roadmap that details our recommendations for your next SAM steps.

If your SAM baseline assessment determines that you need a new tool, or if your business has decided that new software is required, we can help you take the next steps.

Sourcing the right licence management tool for your organization can be a complex and time-consuming process.

We will provide best-in-class advice across a wide range of license management tools, including: Flexera, ServiceNow SAM Pro, SNOW, USU and Matrix42.

ITAA is a tool agnostic organization with no affiliation to a particular provider. Maintaining professional independence guarantees that our recommendations are solely based on your best interests.

With our flexible support model, we will help you maximize the benefit and value from any new tools. This includes:

• Assisting with the creation of internal business cases/ investment papers
• Support with writing tenders and RFPs
• Leveraging our long established OEM relationships to secure you the best deal during the vendor negotiation process

By partnering with ITAA you can be confident that you have SAM expertise on demand, from planning through to acquisition, installation to maintenance.

Having built a full understanding of your existing situation we’ll put together a comprehensive, best-in-class SAM program that reflects the needs of your business, helping manage and optimize data, make the most out of existing tools and install any new tools if required.

Often, the tools you already have in place are both suitable and appropriate but are just not being utilized correctly. This can lead to incomplete data and misleading management information.

We will collaborate with you to develop a plan that captures all of your contract information as well as accurate hardware and software usage data.

This information will be used to populate your license management tool and provide you with a reliable source of truth in order to make better decisions within your organization.

By taking a flexible partnership approach and based on your preferences, we can have varying degrees of involvement during implementation. We will address any skills gaps and train your internal team on the elements of the SAM process, helping your organization to become more self sufficient.

Once your SAM program is established, it is important to consider ongoing management to maintain compliance, avoid future expense and ensure tool productivity.

Think of your ITAA adviser as an extension of your company. We can guarantee that your system functions properly and offer guidance on how to maximise your licences going forward as we have a comprehensive grasp of how your licences are allocated.

Our managed services are fully tailored to your business requirements, and come in two service types:

• Fully managed – We take on all optimization and compliance tasks
• Hybrid – We partner with your team, taking on more complex tasks