Following the development of its Software Asset Management (SAM) strategy and program design, a global organization was ready to put its plans into practice.

The organization wanted to improve the effectiveness of its SAM capabilities, strengthen software license compliance and reduce the risk of unexpected IT budget pressures.

With the strategy and operating model agreed, ITAA was engaged to develop and deliver the implementation plan, turning the organization’s SAM design into an operational capability over an agreed 18-month period

The Challenges

Moving from program design to implementation required the organization to coordinate multiple activities, resources and stakeholders while maintaining momentum over an extended delivery period.

The implementation needed support from both internal and external resources, with clear ownership and buy-in across the team.

It also had to remain adaptable. Unforeseen issues arising during the 18-month program needed to be managed without compromising the agreed timeline, budget or ultimate transition into business-as-usual operations.

The Solution

ITAA developed a detailed implementation plan aligned with the organization’s agreed SAM strategy and business objectives.

A combined implementation team of internal and external resources was established, with ITAA securing stakeholder buy-in and project managing delivery across the full 18-month program.

Working closely with the organization throughout implementation, ITAA coordinated the different elements of the plan, addressed unforeseen issues as they arose and maintained focus on the agreed objectives through to transition into business-as-usual operations.

The Results

The complete implementation plan was delivered on time and within budget, including a smooth transition from project delivery into business-as-usual operations. As a result:

• The organization established an effective operational SAM program
• The agreed 18-month implementation was completed on schedule and within budget
• Implementation transitioned successfully into ongoing business-as-usual management
• A hybrid SAM model enabled the organization to retain control while using external resources where appropriate
• The right level of software licensing knowledge was retained internally to support informed decision-making

The organization moved from SAM strategy and program design to a sustainable operating model that it could manage and develop over the longer term.

Conclusion

Successful SAM transformation depends not only on developing the right strategy, but on turning that strategy into an operational capability that can be sustained after implementation.

ITAA supported the organization throughout that transition, coordinating internal and external expertise and managing delivery across the full 18-month program.

The result was an effective hybrid SAM model that gave the organization ongoing control of its software asset management activities while retaining the internal knowledge required to make informed software licensing decisions.

Ready to move from SAM strategy to delivery? ITAA provides experienced support throughout implementation, helping turn SAM plans into sustainable operating models while maintaining focus on business objectives, internal capability and long-term control.

Talk to us about putting your SAM strategy into action.

*Protecting our clients’ confidence is of the utmost importance at ITAA. While our case studies are based on true projects, we have used fictitious names and removed or changed other identifiable details.