If you are an Oracle client, you are probably no stranger to the challenge of rising support costs. For years, Oracle’s support fees have steadily increased, recently surging by 10 percent after consecutive 8 percent annual hikes. These costs can feel unavoidable—an ever-growing burden on your IT budget.

Despite the financial strain, most businesses prefer to stay on Oracle support, knowing that switching to alternatives can raise audit risks or disrupt operations. Unlike some solution providers, we do not advocate saving through third-party support, which may introduce compliance risks and service limitations. Instead, we focus on reducing your Oracle support costs while maintaining compliance and vendor support.

What they do not tell you is that cost reductions are possible with the right expertise. At ITAA, we specialise in helping organisations optimise their Oracle support spending. Even better, we work on a results-driven basis, so you only pay if we deliver savings.

Why Oracle Support Costs Are So Difficult to Reduce

Oracle support is a key revenue stream for the company, and its pricing structures are designed to protect that income. Contractual clauses, such as “License Set” and “Matching Service Levels,” are structured in a way that often makes cost reduction seem impossible.

As an example, if you attempt to end support for certain products or reduce your license count, Oracle may adjust discounts on remaining items—erasing any potential savings. As a result, many businesses feel trapped, forced to either accept escalating costs or risk losing critical support and exposing themselves to audits. With Oracle’s complex contract terms, even experienced IT and procurement teams struggle to identify viable savings opportunities. That is why independent expertise is crucial to achieving meaningful cost reductions.

The Value of Independent Oracle Support Optimization

Many businesses turn to Oracle-approved partners for guidance, only to find that these partners are reluctant to challenge Oracle’s pricing structures. That is where independent advisors, like ITAA, provide a crucial advantage.

Our team consists of former Oracle auditors and licensing specialists who understand Oracle’s contractual loopholes and negotiation tactics in detail. Because we have no ties to Oracle or any software vendor, our sole focus is on securing the best financial outcome for you. Many organisations find themselves paying support on unused or ‘shelved’ licenses, which can feel like an unfair and unnecessary expense. We focus on optimising your existing support agreements rather than recommending third-party support as a cost-saving measure. Our approach ensures you retain full vendor-backed services while reducing cost effectively.

How ITAA Helps You Cut Oracle Support Costs

1. In-Depth Cost Analysis

We conduct a comprehensive review of your Oracle licenses, contracts, and actual software usage to identify cost-saving opportunities.

2. Tailored Cost-Reduction Strategies

Every organisation is unique, so we develop a customized approach that reduces your support costs without introducing compliance risks or operational disruptions.

3. Expert Negotiation with Oracle

With decades of experience in Oracle contracts, we know how to challenge unnecessary fees and leverage contract terms to your advantage, navigating the complexities of Oracle’s intricate approval processes and contractual obligations to secure the best possible outcomes for your business.

4. Risk-Free, Results-Based Engagement

We operate on a “no saving, no fee” model—so you only pay if we successfully reduce your costs.

Take Control of Your Oracle Support Costs

Oracle’s support fees are designed to increase year on year, but that does not mean you have to accept them. With the right strategy and independent expertise, you can regain control of your IT budget and secure meaningful savings.

At ITAA, we have helped businesses across industries achieve substantial Oracle support cost reductions—all while maintaining compliance and uninterrupted service. Our success-driven approach ensures that we are fully aligned with your financial goals.

If you are ready to explore your savings potential, we are here to help. Share your Oracle license details with us, and we will conduct a no-obligation assessment—free of charge. Curious about how much you could be saving? The earlier you start, the more you stand to gain. Let’s explore your options together. Reach out to us for a friendly, no-obligation assessment—your IT budget will thank you.

About the Author

Reemer Feddes, Oracle License Consultant

Reemer is a seasoned Oracle Licensing Specialist with over 13 years of experience. He is known for pioneering innovative solutions, optimizing license compliance, and delivering cost-saving strategies. At ITAA, Reemer helps clients navigate complex Oracle licensing challenges and achieve measurable business value.

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