Every organization faces those critical moments: a renewal deadline approaching, an unexpected audit, a new contract on the table, or questions about shifting to the cloud or adopting AI. 

At times like these, the right advice can save millions. But not every situation calls for a full consultancy engagement. That’s where Assist comes in – a fast, flexible way to access trusted ITAA expertise exactly when you need it.

That’s why we created Assist. 

Why ITAA Assist Came About 

Through years of working with clients, we recognized a recurring need in the market: 

• A simple, flexible way to tap into world-class consultancy expertise
• Access that fits your timetable 
• A cost-effective model without the overheads of long-term engagements 

While some challenges call for in-depth consultancy projects, others need fast, focused input. That’s where Assist comes in – built around a simple promise:

• 💬 Ask a Question → 🧑‍💼 Expert Responds → ✅ Fast, Actionable Answer 

What Makes Assist Different 

Many tools and services claim to simplify IT and procurement challenges. But here’s what sets Assist apart: 

• Real people, not AI: Your queries go directly to ITAA consultants, experts who’ve spent decades negotiating with SAP, Microsoft, Oracle, IBM, and more. 
• Fast, clear answers: Guidance delivered within two working days, often sooner. 
• Flexible access, tailored scale: from quick questions to enterprise-scale support, Assist adapts to your needs without unnecessary complexity. 
• Confidence when it matters most: You’ll know you’re acting with the reassurance of proven expertise behind you 

Built on ITAA’s Expertise 

Assist isn’t a chatbot or a generic portal. It’s powered by ITAA’s independent experts, a team that has already delivered multi-million-pound savings and compliance assurance across industries from finance and retail to healthcare and government. 

By packaging that experience into an easy-to-access model, we’re extending ITAA’s mission: to simplify complexity and deliver measurable results for every organization, regardless of size. 

Why Now?

Software vendors are reshaping pricing models. Procurement challenges are crossing industry boundaries. Cloud and AI adoption is accelerating. 

In this environment, organizations don’t always have the luxury of time. They need clarity, fast. 

Assist gives you that clarity Immediate access to expertise, independent advice, and answers you can act on with confidence. 

Ready to Try It? 

Whether you’re preparing for a renewal, defending against an audit, or simply exploring your options, Assist is here to help. 

Steve Narey, Multi-Vendor Service Director

Steve brings over a decade of experience helping global companies optimize software license management, reduce risk, and cut costs, especially during cloud migrations. His expertise spans strategic relationship management, business development, project management, contract negotiation, cloud optimization, and program implementation.